Contact – Special Something

Free charm when you spend over £20

We're here to help.

Get in touch via contact form or email us at info@special-something.co.uk And we'll be in touch within 2 hours. Or submit the form below and we can call you back if you prefer.

Frequently Asked Questions (FAQ)

Are the charms compatible with Pandora bracelets?

Yes! All our products fit perfectly on Pandora and other charm bracelets.

Are the bracelets and charms 925 silver?

Yes! All the items we sell are quadruple-electroplated in 925 sterling silver which is 92.5% pure silver.

How long does delivery take?

We provide free delivery for all orders. Standard delivery takes 4 - 7 days.

How long is the guarantee?

We provide a 6-month guarantee on all our products as standard.

What is your return policy?

If you're not happy with your item, we provide free returns for a period of up to 7 days. If you wish to make a return, please contact us or use the self-serve return feature on your account.

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